Tutor Terms

Tutor Terms

These Tutor Terms were last updated September 24, 2020.

When you sign up to become a Tutor on the RST Edu Network’s platform (Jom Belajar), you agree to abide by these Tutor Terms (“Terms“). These Terms cover details about the aspects of the RST Edu Network platform relevant to Tutors and are incorporated by reference into our Terms of Use, the general terms that govern your use of our Services. Any capitalized terms that aren’t defined in these Terms are defined as specified in the Terms of Use.

As a Tutor, you are contracting directly with RST Edu Network, (The Company registered under REGISTRATION OF BUSINESSES ACT 1956 that Owns the Jom Belajar Platform). 

1. Tutor Obligations

As a Tutor, you are responsible for all content that you post, including lectures, quizzes, coding exercises, practice tests, assignments, resources, answers, course landing page content, and announcements (“Submitted Content“).

You represent and warrant that:

• you will provide and maintain accurate account information;
• you own or have the necessary licenses, rights, consents, permissions, and authority to authorize RST Edu Network to use your Submitted Content as specified in these Terms and the Terms of Use;
• your Submitted Content will not infringe or misappropriate any third party’s intellectual property rights;
• you have the required qualifications, credentials, and expertise (including education, training, knowledge, and skill sets) to teach and offer the services that you offer through your Submitted Content and use of the Services; and
• you will ensure a quality of service that corresponds with the standards of your industry and instruction services in general.

You warrant that you will not:

• post or provide any inappropriate, offensive, racist, hateful, sexist, pornographic, false, misleading, incorrect, infringing, defamatory or libellous content or information;
• post or transmit any unsolicited or unauthorized advertising, promotional materials, junk mail, spam, or any other form of solicitation (commercial or otherwise) through the Services or to any user;
• use the Services for business other than providing tutoring, teaching, and instructional services to students;
• engage in any activity that would require us to obtain licenses from or pay royalties to any third party, including the need to pay royalties for the public performance of a musical work or sound recording;
• frame or embed the Services (such as to embed a free version of a course) or otherwise circumvent the Services;
• impersonate another person or gain unauthorized access to another person’s account;
• interfere with or otherwise prevent other Tutors from providing their services or courses; or
• abuse RST Edu Network resources, including support services.

2. License to RST Edu Network

You grant RST Edu Network the rights detailed in the Terms of Use to offer, market, and otherwise exploit your Submitted Content, and to sublicense it to students for these purposes directly or through third parties. This includes the right to add captions or otherwise modify content to ensure accessibility.

We may record all or any part of your Submitted Content for quality control and for delivering, marketing, promoting, demonstrating, or operating the Services. You grant RST Edu Network permission to use your name, likeness, voice, and image in connection with offering, delivering, marketing, promoting, demonstrating, and selling the Services, your Submitted Content, or  RST Edu Network’s content, and you waive any rights of privacy, publicity, or other rights of a similar nature, to the extent permissible under applicable law.

3. Trust & Safety

3.1 Trust & Safety Policies

You agree to abide by RST Edu Network’s Trust & Safety policies, Restricted Topics policy, and other course quality standards or policies prescribed by RST Edu Network from time to time. You should check these policies periodically to ensure that you comply with any updates to them. You understand that your use of the Services is subject to RST Edu Network’s approval, which we may grant or deny at our sole discretion.

We reserve the right to remove libellous courses, suspend pay-outs, and/or ban Tutors for any reason at any time, without prior notice, including in cases where:

• a Tutor or course does not comply with our policies or legal terms (including the Terms of Use);
• a course falls below our quality standards or has a negative impact on the student experience;
• a Tutor engages in behaviour that might reflect unfavourably on RST Edu Network or bring RST Edu Network into public disrepute, contempt, scandal, or ridicule;
• a Tutor engages the services of a marketer or other business partner who violates RST Edu Network ‘s policies; or
• as determined by RST Edu Network in its sole discretion.

3.2 Co-Tutors and Teaching Assistants

The RST Edu Network platform allows you to add other users as co-Tutors or teaching assistants for courses that you manage. By adding a co-Tutor or teaching assistant, you understand that you are authorizing them to take certain actions that affect your account and courses. RST Edu Network is not able to advise on any questions or mediate any disputes between you and such users. If your co-Tutors have an assigned revenue share, their share will be paid out of your earned revenue share based on the ratios you have specified in your Course Management settings as of the date of the purchase.

3.3 Relationship to Other Users

Tutors don’t have a direct contractual relationship with students, so the only information you’ll receive about students is what is provided to you through the Services. You agree that you will not use the data you receive for any purpose other than providing your services to those students on the RST Edu Network’s platform, and that you won’t solicit additional personal data or store students’ personal data outside the RST Edu Network’s platform. You will indemnify RST Edu Network against any claims arising from your use of students’ personal data.

3.4 Anti-Piracy Efforts

We partner with anti-piracy vendors to help protect your courses from unauthorized use. To enable this protection, you hereby appoint RST Edu Network and our anti-piracy vendors as your agents for the purpose of enforcing copyrights for each of your courses, through notice and takedown processes (under applicable copyright laws like Copyright Act 1987) and for other efforts to enforce those rights. You grant RST Edu Network and our anti-piracy vendors primary authority to file notices on your behalf to enforce your copyright interests.

4. Pricing

4.1 Price Setting

Tutors can name the price for their course. However, we will recommend a base price (“Base Price“) for your course from a list of available price tiers. Tutors can opt to accept or deny our recommendation. Alternatively, you may choose to offer your course for free. You will also be given the opportunity to participate in certain promotional programs under the terms of our Promotions Policy (“Promotional Programs“).

4.2 Transaction Taxes

If a student purchases a product or service with transaction taxes (“Transaction Taxes“), we will collect and remit those Transaction Taxes to the competent tax authorities for those sales. We may increase the sale price at our discretion where we determine that such taxes may be due. For purchases through mobile applications, applicable Transaction Taxes are collected by the mobile platform (such as Apple’s App Store or Google Play).

4.3 Promotional Programs

RST Edu Network offers several optional marketing programs (Promotional Programs) in which you can choose to participate, as detailed in our Promotions Policy. These programs can help increase your revenue potential on RST Edu Network by finding the optimal price point for your courses and promoting them through additional marketing channels.

There is no up-front cost to participate in these programs, and you can modify your participation status at any time, though changes you make will not apply to currently active campaigns.

5. Payments

5.1 Revenue Share

When a student purchases your course, we calculate the gross amount of the sale as the amount actually received by RST Edu Network from the student (“Gross Amount“). From this, we subtract any Transaction Taxes or fees, any mobile platform fees applied to mobile provider checkout sales, a 3% administrative and handling fee for any non-mobile provider checkout sales, and any amounts paid to third parties in connection with the Promotional Programs to calculate the net amount of the sale (“Net Amount“).

If you have not opted into any of RST Edu Network ‘s optional Promotional Programs, your revenue share will be 60% of the Net Amount less any applicable deductions, such as student refunds. If we change this payment rate, we will provide you 30 days notice using prominent means, such as via email or by posting a notice through our Services.

If you opt into any of the Promotional Programs, the relevant revenue share may be different and will be as specified in the Promotions Policy.

RST Edu Network  makes all Tutor payments in Ringgit Malaysia (RM).

5.2 Receiving Payments

For us to pay you in a timely manner, you must own a local bank account in good standing and must keep us informed of the correct account holder name, bank details, account number and email associated with your account. We reserve the right to withhold payments or impose other penalties if we do not receive proper identifying information from you. You understand and agree that you are ultimately responsible for any taxes on your income.

Depending on the applicable revenue share model, payment will be made within 20 days of the end of the month in which (a) we receive the fee for a course or (b) the relevant course consumption occurred.

As a Tutor, you are responsible for determining whether you are eligible to be paid to the bank account provided to us. You understand and agree that you are ultimately responsible for payment made to the bank account provided by you. We reserve the right not to pay out funds in the event of identified fraud, violations of intellectual property rights, or other violations of the law.

If we cannot settle funds into your payment account after the period of time set forth by your state, country, or other government authority in its unclaimed property laws, we may process the funds due to you in accordance with our legal obligations, including by submitting those funds to the appropriate government authority as required by law.

5.3 Refunds

You acknowledge and agree that students have the right to receive a refund, as detailed in the Terms of Use. Tutors will not receive any revenue from transactions for which a refund has been granted under the Terms of Use.

If a student asks for a refund after we have paid the relevant Tutor payment, we reserve the right to either (1) deduct the amount of the refund from the next payment sent to the Tutor or (2) where no further payments are due to the Tutor or the payments are insufficient to cover the refunded amounts, require the Tutor to refund any amounts refunded to students for the Tutor’s courses.

6. Trademarks

While you are a published Tutor and subject to the requirements below, you may use our trademarks where we authorize you to do so.

You must:

• only use the images of our trademarks that we make available to you, as detailed in any guidelines we may publish (such as our Tutor Badge Guide);
• only use our trademarks in connection with the promotion and sale of your RST Edu Network courses or your participation on  RST Edu Network ; and
• immediately comply if we request that you discontinue use.

You must not:

• use our trademarks in a misleading or disparaging way;
• use our trademarks in a way that implies that we endorse, sponsor, or approve of your courses or services; or
• use our trademarks in a way that violates applicable law or in connection with an obscene, indecent, or unlawful topic or material.

7. Deleting Your Account

Instructions on how to delete your Tutor account are available here. We’ll use commercially reasonable efforts to make any remaining scheduled payments that are owed to you before deleting your account. You understand that if students have previously enrolled in your courses, your name and that Submitted Content will remain accessible to those students after your account is deleted. If you need help or encounter difficulty deleting your account, you can contact us via our Support Centre.

8. Miscellaneous Legal Terms

8.1 Updating These Terms

From time to time, we may update these Terms to clarify our practices or to reflect new or different practices (such as when we add new features), and RST Edu Network reserves the right in its sole discretion to modify and/or make changes to these Terms at any time. If we make any material change, we will notify you using prominent means such as by email notice sent to the email address specified in your account or by posting a notice through our Services. Modifications will become effective on the day they are posted unless stated otherwise.

Your continued use of our Services after changes become effective shall mean that you accept those changes. Any revised Terms shall supersede all previous Terms.

8.2 Relationship Between Us

You and we agree that no joint venture, partnership, employment, contractor, or agency relationship exists between us.

8.3 Survival

The following sections shall survive the expiration or termination of these Terms: Sections 2 (License to RST Edu Network ), 3.3 (Relationship to Other Users), 5.2 (Receiving Payments), 5.3 (Refunds), 7 (Deleting Your Account), and 8 (Miscellaneous Legal Terms).

10. How to Contact Us

The best way to get in touch with us is to contact our Support Team. We’d love to hear your questions, concerns, and feedback about our Services.